Ji88 FAQ – Your questions, answered

That's a completely fair question — and one worth asking. Ji88 uses multiple layers of security to keep your personal information and funds safe.

Technical Security:
• 256-bit SSL Encryption: All data between your browser and Ji88's servers is encrypted — no one can intercept it in transit. This is the same technology used by banks.
• Password hashing: Ji88 never stores your password in plain text – it is kept in hashed form.
• Firewall & Intrusion Detection: Unusual activity is automatically detected and blocked.

Financial security:
• Member funds are kept separate from the company's operational funds.
• Large withdrawals may require additional verification – this is purely for your protection.
• Your identity is verified through the KYC (Know Your Customer) process.

There are also steps you can take yourself:
• Use a strong, unique password
• Keep two-step verification enabled (available in Account Settings)
• Never share your password with anyone — no Ji88 employee will ever ask for it
• Always make sure the address is ji88-khelo.com before logging in

Privacy Policy:
Ji88 does not sell your personal information to third parties. To find out more, Privacy Policy Read the page.

Yes – this is called an Accumulator bet, or Acca for short. It's very popular on Ji88 because even a small stake can deliver a big return.

How does an accumulator work?
Combine the outcomes of multiple matches into a single bet. You win only if every selection is correct – one wrong result and the entire bet loses. The upside is that the odds multiply together, so the potential return is much higher.

Example (৳500 bet):
• Match 1: Bangladesh to win, odds 1.80
• Match 2: Man Utd to win, odds 2.10
• Match 3: India to win, odds 1.95
Total odds = 1.80 × 2.10 × 1.95 = 7.37
Total payout if all selections win = ৳500 × 7.37 = ৳3,685

How to deposit on Ji88:
1. Go to the Sports Betting page
2. Click your first choice to add it to the bet slip
3. Add your selections for the second and third matches
4. Your bet slip will display an "Accumulator" or "Acca" tab
5. Enter the amount and confirm

Tips:
• Ji88 supports accumulators from as few as 2 selections up to 15+
• Adding more selections increases potential returns but lowers your chances of winning
• Start with 2–3 matches to get a feel for it

If Ji88 won't open on mobile, the cause is almost always simple – and so is the fix.

Try these first:

1. Clear your browser cache
In Chrome: Settings → Privacy → Clear browsing data → check Cached images and Cookies, then tap Clear. After that, reopen ji88-khelo.com.

2. Check your internet connection
Live streaming and live betting require at least a 4G connection. On 3G or a weak signal, pages may load slowly or freeze.

3. Update Your Browser
Older browsers may not display Ji88 correctly. Make sure you're using the latest version of Google Chrome or Samsung Internet.

4. Try a different browser
If Chrome isn't working, try Firefox or Opera Mini.

5. Try switching between mobile data and WiFi
If Ji88 won't load on mobile data, try switching to WiFi – or the other way around.

Is there a separate app?
Ji88's website is fully optimized for mobile – no app download needed. That said, using "Add to Home Screen" in Chrome creates a shortcut on your phone that looks and feels just like an app.

If the issue isn't resolved:
Contact Ji88 Live Chat with your device model, browser name, and a description of the issue. The support team can review screenshots and resolve problems quickly.

Forgetting your password happens to everyone – resetting it on Ji88 is straightforward, as long as you still have access to your registered mobile number.

Steps to reset your password via OTP:

Step 1: Go to ji88-khelo.com/login
Step 2: Click the "Forgot your password?" link (found below the login form)
Step 3: Enter your registered mobile number and click "Send OTP"
Step 4: You'll receive a 6-digit OTP on your phone — enter it within 5 minutes
Step 5: Once the OTP is verified, you'll be prompted to set a new password
Step 6: Enter a new password (at least 8 characters, mixing uppercase letters and numbers) and save

You can then log in straight away using your new password.

Not receiving your OTP?
• Wait 3 minutes, then click "Resend"
• Check that your mobile has a network connection
• Make sure the message isn't coming from a spam or blocked number

Can't remember your mobile number either?
In that case, reach out via Live Chat or email support@ji88-khelo.com with your username and some identity verification details – the support team will take it from there.

Tips for setting a new password:
Use a password manager (such as Google Password Manager) – no more struggling to remember your password.

Claiming the welcome bonus on Ji88 is straightforward – there's no separate application required. It's added automatically after your deposit.

Steps to Claim Your Welcome Bonus:

Step 1: Complete Registration
Go to ji88-khelo.com/register and sign up with your mobile number, username, and password.

Step 2: Make your first deposit
Log in and click the "Deposit" button. Deposit a minimum of ৳200 via bKash, Nagad, or Rocket.

Step 3: The bonus will be added automatically
Once the deposit is successful, the bonus will appear separately as a "Bonus Balance". Your main balance and bonus balance are displayed independently.

Bonus wagering requirements:
Bonus funds cannot be withdrawn directly – they must be used for betting. Typically, once you place bets totalling a set multiple of the bonus amount, the bonus balance converts to your main balance. To find out the current wagering requirements, Promotions page View.

If you have a promo code:
There's a promo code field during registration. If you have a special offer code or a referral code from a friend, enter it there – you may be eligible for an additional bonus.

Bonus validity:
Welcome bonuses generally need to be used within 30 days of being credited. Once the period expires, any remaining bonus balance will be forfeited.

Absolutely! Ji88 isn't just a cricket platform — you can bet on more than 30 different sports.

Which sports can I bet on at Ji88?
• Football – Premier League, La Liga, Serie A, Bundesliga, Champions League, World Cup
• Cricket – International, IPL, BPL, Big Bash
• Tennis – Grand Slam, ATP, WTA
• Badminton – international tournaments
• Basketball – NBA, EuroLeague
• Volleyball, Table Tennis, Motor Racing, E-Sports, and many more

What types of bets are available for football on Ji88?
• Match Winner (win or draw)
• Whether both teams will score (Both Teams to Score)
• Total goals (Over/Under 2.5)
• Who will score the first goal
• Half-time & full-time results
• Which minute a goal will be scored (in live betting)

How to get started:
1. Log in to Ji88
2. Select "Sports" or "Sports Betting" from the top menu
3. Select your preferred sport from the sports list on the left
4. Select a match and market, then click to add it to your bet slip
5. Enter the amount and confirm

To bet on a live match, go to the "Live" tab — you'll see all ongoing matches with real-time odds.